Terms & Conditions

Important Information and Risk Warnings

Ae Financial Services Ltd is authorised and regulated by the Financial Conduct Authority (FCA). Our FCA Register Number is 190663.

Website Conditions

Nothing within this website should be considered as a personal recommendation to invest in any form of financial product or service and should not be relied upon when entering into any financial or investment transaction.

This website should also not be considered as an offer or solicitation to conduct investment business.

Any information or professional views within this website are effective from the date uploaded but may be subject to change without notice. Ae Financial Services accepts no liability for any losses incurred by investors acting, or not acting, upon on any information contained within this website.

Risk Warnings

The value of an investment and any income arising from it can go down as well as up and cannot be guaranteed. An investor may not get back the amount they originally invested.

The level of taxation and the value of tax reliefs available depend upon the individual circumstances of each investor and are subject to change.

Past Performance is not necessarily a guide to future performance.

An investor should seek professional advice in relation to the suitability of any financial or investment transaction.

The Financial Conduct Authority does not regulate tax advice, trusts or some offshore investments.

Cookies

A cookie is a small file of alphanumeric text that is stored on your computer or mobile device by a website’s server. Each cookie is unique to your web browser and enables websites you visit to recognise your computer or mobile device. Cookies can do various jobs such as letting you navigate between pages effectively, store previously entered information and improve your experience when navigating a website. If a website does not use cookies, it will think you are a new visitor every time you move to a new page on its site.

Complaints

Clients are at the heart of our business and delivering an outstanding service at all times is what we strive to do. However, we recognise that from time to time our clients may have cause to make a complaint.

A E Financial Services are committed to dealing with complaints effectively and fairly in accordance with the Financial Conduct Authority’s complaint handling rules and guidance. If our clients have cause to complain it will be dealt with by a dedicated individual to ensure that a fair outcome is achieved and  our clients are treated fairly during the process.

In writing: Compliance Officer, Ae Financial Services, 45 Westwood Road, Southampton, SO17 1DH

If our clients are not satisfied with the outcome of their complaint, they will have the right to refer it to the Financial Ombudsman Service, free of charge, at The Financial Ombudsman Service Exchange Tower, London E14 9SR, or by going to their website www.financial-ombudsman.org.uk